Terms & Conditions
The photographs on this site are low resolution images for proofing purposes only. Any reprints you order are individually adjusted for colour and tone.
We respectfully remind you that any unauthorized capture or copying of these images by whatever means is a criminal offence under the Copyright, Design & Patent Act 1988. Our server logs all site activity and we have no option than to prosecute in cases of copyright abuse.
General
We pride ourselves on customer satisfaction and we endeavour to get things right. That means we do our best to ensure the photographs we send you are the right ones and that the packaging is appropriate. If in any circumstance this is not the case, please let us know, and we will do our very best to rectify the situation. Should we make a mistake, we will put it right at our expense. Please do give us as much information as you can to help us satisfy your needs entirely. Please let us know if the prints are to be gift wrapped or required by specific dates using the additional information box when you place your order. Email us anytime if you would like advice or help in placing your order. We will get back to you within 1-4 business days.
Payment
All prices are correct at the time of entering them into our database. The total cost of your order is the price of the products/services ordered plus any delivery charges stated on our website.
Payments can be made by any of the methods shown in the Checkout/Payment section of this website.
a) Secure on-line payment: Payment can be made using PayPal credit card, debit card or banking facilities.
By placing an order you confirm that the credit or debit card being used is your own, or is being used with the full authorisation of the card holder.
You confirm that the credit or debit card being used is yours. All credit and debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of the card refuses to authorize payment to us, we will not be able to process your order, or be held liable for any delay or non delivery of the product(s) as a result.
Session Scheduling/Refund
Where possible I will be contacted within 48hrs of my payment being received, to discuss the availability of my preferred date for my session. I note it may not always be possible to accommodate my first choice.
If I cancel my booking(s) – I understand that I may transfer my booking to other available date. No refunds will be given. Please see portrait contract for more details.
I understand that during my Session with K.Polidan Photography I may visit a variety of outdoor and indoor locations. I understand that during the full duration of the session and when I am visiting, or traveling to or from these locations, I do so entirely at my own personal risk and take full responsibility for my actions.
If I book an open-dated one-to-one session, or received an open-dated gift card/gifted session, I understand that the session must take place within 12 months of the date of booking or the gifted session will be forfeited.
Disclaimer
We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. We may make changes to the material on this Website at any time and without notice. The material on this Website may be out of date, or on rare occasions incorrect and we make no commitment to ensure that such material is correct or up to date.
The material at this Website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude all representations, warranties and conditions which but for these Terms may have effect in relation to this Website.
Refusal of Transaction
We reserve the right to remove any product(s) from this site at any time. We may refuse to process any transaction for any reason or refuse service to you at our sole discretion.
Complaints:
Please address any complaints to K.Polidan Photography, LLC- to kpolidanphotography@gmail.com – We will respond to any complaint within 24-48 business hours.
Privacy:
K.Polidan Photography will store your name and order details on private internal database. These details WILL NOT be made available to companies or individuals outside of K.Polidan Photography. Should you wish to have your details removed from our database, please advise us in writing to kpolidanphotography@gmail.com
Company Information
K.Polidan Photography, LLC
Rochester, MI 48307
email: kpolidanphotography@gmail.com